FAQs, Hold Harmless, cancellation policy, and warranty information
About Knot My Tail Memorials
Hi, my name is Angela and I live in Pennsylvania. I have been creating jewelry for many years.
I am a Ph.D. student, work a challenging day job, and take care of our small Quarter horse. As you can imagine, making jewelry is a welcome creative outlet! I create many types of ash jewelry, and can use human or pet cremains. I also create various styles of horse hair bracelets and rings. The amount of hair and ash do vary, and is typically listed on the individual item and general information can be found within each listing. I know you may have a lot of choices. We treat every order in a professional manner. Rest assured that you beloved horse's hair, pet or human ashes will be treated with respect. You will not be disappointed! W
Contact
If you have any unanswered questions, please contact me at: knotmytail@yahoo.com
FAQs
Q. Are you a real company?
A. Yes! I am a licensed business owner, operating under Knot My Tail Memorials.
Q. Do you partner with other facilities or companies?
A. Yes! I partner with several funeral homes and veterinarians across the U.S. Please contact me at knotmytail@yahoo.com for more information.
Q. Is this your full-time job? A. No.I work full-time, and I am a Ph.D. student. I want to create jewelry, but I do not need to. There is a big difference in attitude towards this company. I make jewelry because I love to do it!
Q. How do I send my ash or horse hair to you?
A. I will provide you with a mailing address and basic instruction upon order confirmation. You can expect this email within 24 hours of your order confirmation.
Q. Can you use human ash?
A. Yes. There are no restrictions when shopping on this site. I cannot sell human ash jewelry on Etsy, due to their policies. You must purchase human ash jewelry through this site.
Q. How much ash do you need?
A. That will vary, depending on the piece. However, in general, it is best to send a teaspoon for earrings and rings, and ta tablespoon for bracelets.
Q. Are your items ok for kids?
A. Use your judgement. Because all items contain small parts, they are generally not recommended for kids. Please keep all items away from small children and pets (including cats and dogs), as they may present a hazard, such as a choking hazard. By placing an order, and reading this, you are now aware of that. We are not accountable, liable, or responsible for any injuries, accidents, deaths, or any other incident that may occur with/to any living creature, including, but not limited to: children, adults, dogs, cats, horses, or other pets/animals.
Hold Harmless
All items on this site are purchased at the buyer's own risk. By purchasing an item (or items) from this site, you are holding Angela Sample of Knot My Tail Memorials harmless of ANY injury of any nature incurred by the jewelry.
Cancellations/Returns/Warranty
Cancellations are NOT accepted. Please be sure that you want to go through with the process before purchasing an item. Returns are NOT accepted, as all items are custom. There are NO expressed warranties with any product. By purchasing any item on this site, your are fully aware of all policies and processes expressed on this site.